At Max X, we are committed to providing our customers with high-quality eyewear and exceptional service. Below are the key points of our sales policy:

1. Product Availability

  • All products listed on our website and in-store are subject to availability.
  • In the case of out-of-stock items, customers will be notified promptly, and an estimated restock date will be provided.

2. Pricing

  • All prices are listed in US dollars and are inclusive of applicable taxes unless stated otherwise.
  • Prices may change without prior notice, but confirmed orders will retain their original pricing.

3. Orders & Payments

  • Orders can be placed online, over the phone, or in-store.
  • We accept various payment methods, including major credit cards, debit cards, and online payment platforms.
  • Payment must be made in full before the order is processed and shipped.

4. Shipping & Delivery

  • We offer domestic shipping across the United States. Shipping fees will be calculated based on location and selected delivery method.
  • Delivery times may vary depending on product availability and shipping location. We aim to dispatch orders within 1-2 business days.

5. Return & Exchange Policy

  • Customers may return or exchange products within 14 days of purchase, provided the items are in original, unused condition with all packaging intact.
  • Custom-made or prescription eyewear is not eligible for return unless there is a defect or error in the product.
  • Returns must be accompanied by the original receipt or proof of purchase.
  • Refunds will be processed through the original payment method within 7-10 business days after the returned product has been received and inspected.

6. Warranty

  • All eyewear products come with a 1-year manufacturer’s warranty against defects.
  • The warranty does not cover damage caused by accidents, improper use, or general wear and tear.

7. Customer Support

  • For any questions or assistance with your order, feel free to contact our customer service team via email at info@maxxtopix.xyz or call our hotline at (708) 841-1797.

Thank you for choosing Max X for your eyewear needs!
Your satisfaction is our priority.

This sales policy ensures transparency and clarity regarding our processes, helping us serve you better.