Delivery Policy – MAXXTOPIX

Effective Date: February 18, 2025

At MAXXTOPIX, we are committed to delivering your premium cosmetics products quickly and securely. This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of your orders placed on our website, https://maxxtopix.xyz. By purchasing from our website, you agree to the terms of this policy.

1. Shipping Methods

We offer a range of shipping options to suit your needs, including:

  • Standard Shipping: Affordable and reliable, with delivery times ranging from 5 to 7 business days.
  • Expedited Shipping: Faster delivery, typically within 2 to 3 business days.
  • Same-Day Shipping (if applicable): For select products and locations, we offer same-day shipping for orders placed before 12 PM PST.

During checkout, you will be able to select your preferred shipping method based on the delivery time and cost that works best for you.

2. Shipping Costs

Shipping fees are calculated at checkout based on the following factors:

  • Delivery Method: Depending on your choice of shipping method (Standard, Expedited, or Same-Day).
  • Shipping Destination: Fees may vary depending on your location.
  • Order Size and Weight: Larger or heavier orders may incur higher shipping costs.

All shipping charges will be clearly displayed during checkout before you complete your purchase.

3. Delivery Timeframe

The delivery time for your order will depend on the shipping method and your location. Here are the general delivery estimates:

  • Standard Shipping: 5 to 7 business days.
  • Expedited Shipping: 2 to 3 business days.
  • Same-Day Shipping: Available for orders placed before 12 PM PST (subject to availability).

Please note that these are estimates and actual delivery times may vary due to factors such as weather conditions, carrier delays, or high demand periods.

4. Order Processing Time

We aim to process all orders within 1 to 2 business days. Orders placed on weekends or public holidays may experience a slight delay in processing. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

5. Shipping Restrictions

Currently, we only offer shipping to United States addresses. We do not offer international shipping at this time. We are constantly working on expanding our services to include international shipping in the future.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order through the carrier’s website to monitor its progress. Please allow up to 24 hours for tracking information to update after shipment.

7. Address Accuracy

It is important that you provide an accurate and complete shipping address during checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information. If you notice any errors in your shipping information, please contact us immediately at contact@maxxtopix.xyz.

8. Delayed or Missing Packages

While we strive to ensure timely delivery, there may be occasions when packages are delayed due to unforeseen circumstances, such as weather conditions or carrier delays. If your package is delayed or lost, please contact our customer service team, and we will assist you in resolving the issue.

9. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will provide instructions on how to return or exchange the product. For more details, please refer to our Refund and Return Policy.

10. Shipping Insurance

For added protection, we recommend selecting shipping insurance during checkout to cover any potential loss or damage that may occur during transit. This service is optional but can offer peace of mind.

11. Contact Us

If you have any questions or concerns regarding our Delivery Policy, please feel free to contact us: